Effective Date: 09/01/2018
Last Updated: 01/01/2026
Welcome to EmCare Training LLC.
These Website Terms and Conditions (“Terms”) govern your access to and use of the EmCare Training LLC website, online registration system, course listings, customer portal, educational resources, communications, and related services.
In these Terms, “EmCare Training,” “EmCare,” “we,” “us,” and “our” refer to EmCare Training LLC. “You” and “your” refer to the website visitor, student, purchaser, organization, or other person using our website or services.
By accessing our website, creating an account, submitting a registration, purchasing a course or service, or using our online resources, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, you should not use the website or complete a purchase.
These Terms should be read together with the following EmCare Training policies:
These policies are incorporated into these Terms by reference.
If a course-specific written policy conflicts with these general Terms, the course-specific policy will control for that particular course or transaction.
You must be legally capable of entering into an agreement to make a purchase through our website.
Individuals younger than 18 years of age may require registration, authorization, or payment from a parent or legal guardian.
By registering a minor, the parent, legal guardian, or authorized adult confirms that they:
An organization registering students represents that the person completing the registration has authority to act on behalf of that organization.
EmCare Training makes reasonable efforts to provide accurate and current information regarding:
However, website information may occasionally contain typographical errors, outdated information, technical errors, or omissions.
EmCare reserves the right to correct errors and update information at any time.
A listed course, price, date, or service does not guarantee availability. Registration is subject to capacity, instructor availability, facility availability, payment, and confirmation by EmCare Training.
EmCare Training does not guarantee that the website or online registration system will be available without interruption.
Access may be limited or temporarily unavailable because of:
EmCare may modify, suspend, restrict, or discontinue any part of the website or its features at any time.
When a technical issue affects a registration or payment, customers should contact EmCare Training before submitting the transaction again.
You agree to provide complete, current, and accurate information when registering for a course or purchasing a service.
Registration information may include:
You are responsible for reviewing your information before submitting a registration.
EmCare is not responsible for delays, missed communications, incorrect certifications, or registration problems caused by inaccurate or incomplete information supplied by the student or purchaser.
You must notify EmCare promptly if your registration information changes.
Certain website functions may require you to create an account or use a customer portal.
You are responsible for:
You may not share an account, online-course login, access code, certification account, or customer portal with another person unless EmCare or the applicable course provider expressly permits it.
EmCare may suspend or terminate an account when it reasonably believes that the account is being misused, shared without authorization, used fraudulently, or used in violation of these Terms.
Submitting a registration does not guarantee enrollment until the registration has been accepted and any required payment has been received.
Students are responsible for reviewing the following before registering:
Course-specific attendance, attire, physical-performance, conduct, testing, accommodation, and completion requirements are described in the EmCare Training Class Terms and Conditions.
Course and service prices are displayed in United States dollars unless otherwise stated.
Payment may be required:
Customers are responsible for any taxes, processing charges, or additional fees clearly disclosed before purchase.
EmCare Training reserves the right to correct an incorrect price caused by a typographical, technical, or administrative error.
When an incorrect price affects a completed transaction, EmCare may:
EmCare will not charge a higher corrected price without notifying the purchaser.
Additional terms may apply to registrations made by an employer, agency, school, organization, or group.
The person making a group reservation is responsible for:
Group booking requirements, deposits, final payments, cancellations, and refunds are governed by the applicable proposal, invoice, Class Terms and Conditions, and Refund Policy.
All cancellations, refunds, transfers, missed courses, late arrivals, and rescheduling requests are governed by the EmCare Training Refund Policy and Class Terms and Conditions.
Customers are responsible for reviewing those policies before completing a purchase.
Unless otherwise stated in writing:
Submitting a cancellation request does not confirm approval. Customers should retain the written cancellation or refund confirmation provided by EmCare Training.
Blended-learning courses may include an online educational component followed by an instructor-led skills session.
Online courses, access codes, and digital materials are issued only to the registered student and may not be:
Students must complete the online portion and provide acceptable proof of completion within the required timeframe.
Online access and skills-session refund rules are explained in the EmCare Training Refund Policy.
Purchasing or attending a course does not guarantee:
Students must satisfy all applicable attendance, participation, examination, skills, and performance requirements.
Certification eligibility and completion standards may be established by an outside certification organization. EmCare cannot waive requirements controlled by another organization.
Students are responsible for confirming that a course or certification meets the requirements of their employer, school, licensing agency, or other organization before registering.
Students are responsible for providing accurate names and contact information for certificates, completion cards, and course records.
EmCare may provide course-completion information to:
Replacement cards, corrected certificates, archived-record searches, or duplicate documents may be subject to additional fees.
The availability and retention of course records may depend on the policies of the applicable certification organization.
EmCare Training is committed to providing reasonable access to its programs.
Accommodation requests should be submitted as early as possible before the scheduled course.
EmCare will evaluate requests individually and may ask for information reasonably necessary to understand and arrange the requested accommodation.
An accommodation cannot:
Accommodation requests may be submitted to info@emcaretraining.com.
You agree to use the website only for lawful purposes.
You may not:
EmCare may restrict or terminate access when a user violates these Terms or creates a security, legal, safety, or operational concern.
The EmCare Training website and its original content are owned by or licensed to EmCare Training LLC.
Protected content may include:
Materials belonging to the American Heart Association, American Red Cross, National Safety Council, or another third party remain the property of their respective owners and are subject to their applicable licensing requirements.
When you submit a review, testimonial, photograph, comment, suggestion, or other content to EmCare, you represent that:
The submission is accurate;
EmCare will not publicly use a student’s photograph, testimonial, or personally identifying story for promotional purposes without appropriate authorization.
You may not submit confidential medical information or sensitive personal information through a general website form unless the form specifically requests that information.
The EmCare website may contain links to third-party websites, course platforms, payment processors, certification providers, mapping services, social-media platforms, or other external services.
These links are provided for convenience and do not mean that EmCare controls or endorses every statement, product, or practice of the third party.
EmCare is not responsible for the content, availability, privacy practices, security, or performance of third-party websites and services.
By submitting your email address or telephone number, you consent to receive transactional communications relating to:
Registrations;
You are responsible for maintaining an accurate email address and checking spam or junk-mail folders.
Transactional messages may be sent even when a customer has opted out of promotional marketing communications.
Marketing communications may include instructions for unsubscribing.
EmCare’s collection, use, retention, and disclosure of personal information are governed by the EmCare Training Privacy Policy.
By using the website, you acknowledge that information will be handled as described in that policy.
Customers should not submit highly sensitive information through an unsecured email or general contact form.
EmCare Training provides educational and skills-based training. Website information and course content are not substitutes for individualized medical, legal, employment, regulatory, or professional advice.
Training content may describe general emergency-response practices. In an actual emergency, individuals should activate the appropriate emergency-response system and follow current directions from qualified emergency personnel.
Additional limitations and disclosures are contained in the EmCare Training Disclaimer.
EmCare Training does not guarantee that use of the website, attendance at a course, or receipt of certification will produce a particular personal, professional, academic, financial, licensing, or employment result.
Results depend on factors including:
To the fullest extent permitted by law, the website and its content are provided on an “as available” and “as is” basis.
EmCare does not guarantee that:
Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.
To the fullest extent permitted by law, EmCare Training LLC and its owners, employees, instructors, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of or inability to use the website.
This may include loss resulting from:
Nothing in these Terms limits liability that cannot legally be limited or excluded.
To the fullest extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from:
Your unlawful use of the website;
This provision does not require a consumer to indemnify EmCare for EmCare’s own unlawful conduct, gross negligence, or willful misconduct.
EmCare may suspend or terminate a user’s access to the website, customer portal, registration system, or digital materials when the user:
Provisions concerning intellectual property, payment obligations, disclaimers, liability, dispute resolution, and other terms that logically survive termination will remain in effect.
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Any legal proceeding relating to these Terms, the website, or services provided by EmCare Training must be brought in a court with proper jurisdiction in New Jersey, unless applicable law requires otherwise.
Before filing a legal proceeding, the parties are encouraged to contact one another and make a good-faith effort to resolve the dispute informally.
Nothing in this section prevents a customer from exercising a right or remedy that cannot legally be waived.
EmCare may update these Terms periodically to reflect changes in:
Services;
The updated version will be posted on the website with a revised “Last Updated” date.
The version presented or linked at the time of a purchase will generally govern that transaction.
Continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms for future website use.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.
The remaining provisions will continue in effect.
Failure by EmCare Training to enforce a provision of these Terms does not waive the right to enforce that provision later.
A waiver is effective only when provided in writing by an authorized EmCare representative.
You may not transfer or assign your rights or obligations under these Terms without prior written authorization from EmCare Training.
EmCare may assign its rights and obligations as part of a merger, reorganization, business transfer, or other lawful transaction.
These Terms, together with the Privacy Policy, Refund Policy, Class Terms and Conditions, Disclaimer, and any applicable written course or group agreement, constitute the agreement between you and EmCare concerning your use of the website and related services.
They replace prior website-related representations or agreements concerning the same subject matter.
Questions about these Terms should be directed to:
EmCare Training LLC
Email: info@emcaretraining.com
Website: www.emcaretraining.com
By accessing the EmCare Training website, registering for a course, submitting payment, or using an EmCare online service, you confirm that you have reviewed and agree to:
These Website Terms and Conditions;
The EmCare Training Privacy Policy;
The EmCare Training Refund Policy;
The EmCare Training Class Terms and Conditions;
The EmCare Training Disclaimer; and
Any course-specific requirements disclosed during registration.